Abusive supervision and the knowledge worker productivity: the mediating role of knowledge management processes

Purpose Drawing upon the theoretical underpinning of knowledge worker productivity, this study aims to examine relationship between abusive supervision and management (KM) process (creation, application sharing knowledge) its impact on productivity in knowledge-intensive organizations. Design/methodology/approach Hypothesis were tested through PROCESS Macro IBM SPSS v.26 a sample 204 employees working banking sector Pakistan. Confirmatory factor analysis was conducted test model fitness AMOS v. 26. Findings The results showed that KM is negative highly significant, i.e. greater sector, lower engagement processes. Furthermore, there positive significant productivity. Finally, indicates mediating mechanism Research limitations/implications A key limitation cross-sectional, findings may only be generalizable developing countries context. Originality/value Previous studies have focused supervisor–employee but not context This article fulfills gap understanding relation processes (knowledge creation, application) by drawing